These policies concern Chronolog software subscriptions offered by Emeccsys Build. They do not describe the company's unrelated engineering services.
Provider: Emeccsys Build (“we”, “us”). Product: Chronolog, a software application for staff attendance, scheduling, reporting and asset management.
Organizations are responsible for authorized access by their personnel, accuracy of submitted information, and use of Chronolog in compliance with applicable employment, biometric, privacy and data protection laws. Available functions depend on the selected plan and account configuration.
Plan features, staff capacity, payment frequency and the amount payable are presented before checkout. A payment does not change existing organization settings until the subscription has been successfully processed and applied. Applicable cancellation, renewal and payment conditions must be shown during checkout. Contact us if you need to change your plan or have an account-related issue.
We may perform maintenance and change software features to improve service. You must not use the software to infringe another person's rights, circumvent security controls, or process personal information without lawful authorization. Service is provided subject to applicable mandatory consumer protections.
Questions about your subscription or these terms: info@emeccsys.com.
Chronolog provides employer-managed attendance and workforce features. Depending on the modules and permissions enabled by an organization, the app may process account identifiers, device information, clock-in/out events, work schedules, location information, user activity/audit logs, and information used for facial or fingerprint verification. Organizations should provide their staff with appropriate notices and obtain any consent or other legal basis required by law.
Information is used for authentication, attendance verification, administration, reporting, security, and the functionality an organization enables. Authorized organization users may have access based on their assigned roles. The organization using Chronolog determines its operational settings and is responsible for its own employee-data obligations.
If Paddle is offered as the checkout provider, Paddle handles payment information for its checkout under its own policies. Chronolog may receive information needed to identify and apply a purchased subscription.
For employee records held under an employer account, contact your employer's authorized administrator first. For questions about the Chronolog platform, email info@emeccsys.com.
Before purchase, review the selected staff capacity, feature package, payment cycle and checkout total. To report an accidental, duplicate, incorrect or unauthorized charge, or request a refund, contact info@emeccsys.com and provide the order reference and the email used for checkout.
Where a purchase is handled by Paddle, Paddle acts as Merchant of Record for that order. Paddle's applicable buyer terms, refund handling and mandatory consumer rights govern the transaction. Paddle buyers can also seek help at paddle.net. Refund availability depends on the circumstances and applicable law; this page does not promise automatic refunds or exclude mandatory statutory rights.
Cancellation: Contact support for assistance with your subscription.